Yesterday I walked into the Inglot store with a fellow MUA friend for the first time since it opened in Times Square. I was very excited about finally stepping in and taking my time picking out some new shadows. As I was playing around with colors, one of the sales girls went over her "selling speech" and what she said totally threw me off!
Apparently you cannot buy the shadows without buying the palette. WHAT?!?! So I'm FORCED to buy a palette I don't want or need because I can't just buy the shadows alone?! I think thats absolutely ridiculous! Some of you are probably thinking "well that's actually smart because they make money blah blah blah..." NO! I'm sorry but to me its RIDICULOUS! I should be able to buy any eyeshadow of my choice and put it into the palette of MY choice.
And if you think it couldn't get worse, listen to this. Lets say you already own an Inglot palette and you need to refill a color that's wearing down, you cannot purchase the eyeshadow unless you PHYSICALLY bring in your palette to the store and refill it. WTF is this?! You have to prove to these people that you actually already own an Inglot palette? Are they nuts? Who do they think they are?
Needless to say, I walked out of there empty handed and completely put off by all this. Shame on you Inglot...shame on you.